How projects work
I keep things simple. We pick one clear problem in your call flow, build a small but real pilot, and only expand once it’s actually helping. No big software rollout, no long-term contract.
The 3-step process
Every project goes through the same basic path, whether it’s a missed-call agent, internal hotline, or lead follow-up flow.
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Step 1Quick call to map the pain
We hop on a short call and walk through how calls or tech questions show up today. I’ll ask things like: When do you get the most calls? What questions keep repeating? Where does information live (manuals, PDFs, calendar, notes)?
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Step 2Pilot flow scoped around one win
I sketch out a small flow designed to make your life easier within days, not months. That might be a missed-call assistant, a simple tech hotline, or a lead-response agent. You approve the script and logic before we turn anything on.
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Step 3Build, test, and tune in the real world
I build the flow, plug it into your number or a new one, and we run it for a bit. We watch real calls, fix weird edge cases, and tighten the questions so the summaries feel exactly how you want them.
Most pilots go from first call to something live within about 1–2 weeks, depending on how many docs/manuals we connect and how fast we iterate.
How pricing works
Pricing depends on how complex the flow is and what tools we connect to, but everything starts with a small pilot instead of a giant build.
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StarterPilot flow
We pick one clear use case — like a missed-call assistant or a simple tech hotline — and build a focused flow that plugs into your existing tools (email, calendar, or a sheet).
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For growing shopsTwo–three flows working together
Once the first flow is doing its job, we can layer on more — for example, missed calls + weekend calls + an internal tech hotline — all feeding into the same place.
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OngoingTuning & support
If you want, I can stay on to keep an eye on calls, adjust questions, and add small improvements as your business or team changes.