Process & pricing

How projects work

I keep things simple. We pick one clear problem in your call flow, build a small but real pilot, and only expand once it’s actually helping. No big software rollout, no long-term contract.

The 3-step process

Every project goes through the same basic path, whether it’s a missed-call agent, internal hotline, or lead follow-up flow.

  • Step 1
    Quick call to map the pain

    We hop on a short call and walk through how calls or tech questions show up today. I’ll ask things like: When do you get the most calls? What questions keep repeating? Where does information live (manuals, PDFs, calendar, notes)?

  • Step 2
    Pilot flow scoped around one win

    I sketch out a small flow designed to make your life easier within days, not months. That might be a missed-call assistant, a simple tech hotline, or a lead-response agent. You approve the script and logic before we turn anything on.

  • Step 3
    Build, test, and tune in the real world

    I build the flow, plug it into your number or a new one, and we run it for a bit. We watch real calls, fix weird edge cases, and tighten the questions so the summaries feel exactly how you want them.

Most pilots go from first call to something live within about 1–2 weeks, depending on how many docs/manuals we connect and how fast we iterate.

How pricing works

Pricing depends on how complex the flow is and what tools we connect to, but everything starts with a small pilot instead of a giant build.

  • Starter
    Pilot flow

    We pick one clear use case — like a missed-call assistant or a simple tech hotline — and build a focused flow that plugs into your existing tools (email, calendar, or a sheet).

    Includes one voice flow, basic logging, and a round of tweaks after real calls come in.

  • For growing shops
    Two–three flows working together

    Once the first flow is doing its job, we can layer on more — for example, missed calls + weekend calls + an internal tech hotline — all feeding into the same place.

    Good for teams with more moving pieces that want one simple system instead of three different tools.

  • Ongoing
    Tuning & support

    If you want, I can stay on to keep an eye on calls, adjust questions, and add small improvements as your business or team changes.

    Month-to-month. No long-term commitment — if it’s not pulling its weight, we pause or adjust.

What does a project cost? It depends on the complexity, but pilots are scoped to be small and practical — not big “enterprise” builds. On our first call, I’ll give you a clear range before you commit to anything. Book the first call